Tuesday, April 14, 2009

Back to the Amazon debacle

As I predicted the system was working as designed. The glitch was an employee who flagged the books:

Amazon has yet to officially explain exactly why more than 50,000 books—including many gay- and lesbian-themed titles—were labeled as "adult content" over the weekend, but an insider now claims that a tiny mistake by a single employee caused the embarrassing debacle.

The Seattle Post-Intelligencer got the scoop from an anonymous Amazon employee, who claims that a single Amazon staffer based in France mistakenly clicked a "flag" in a database field for "adult content" from "false" to "true."


It also appears to true as contended by others (and echoed by me) that Amazon is flagging and segregating "adult" material, that there is a policy for such, in this case it turns out that they classified some books incorrectly but that doesn't change the underlying policy. I may be the only one who feels this way but I think that is wrong also.

Previous posts here and here

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